On page 239 the book states, "To end your conflict, you will need to shift gears and start calculating logically and practically. You will need to decide what you actually need and can realistically get and move from focusing on the problem to focusing on the solution."
This is key when committing to solving a problem. Looking out for what's best for you, but also what is realistic is vital. Continuing to take and not focusing on finding a solution will only lead to more problems. This goes for both sides in the conflict, not just the plaintiff or the defendant. In order to reach this portion of conflict resolution, both sides also need to have full understanding the conflict and be finished processing it emotionally. Notice that it allows those involved to have emotions and process the conflict emotionally, but in order for the resolution to take place, the emotions need to finish processing.
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