Strategy 2

It is almost as if the book is a mirror when it comes to communication. I find myself noticing my own faults as a communicator when reading the book. Active listening seems to reflect my own issues in listening. I find myself waiting to speak rather than truly listening as I should. As troubling as it is to see my own flaws, it is helpful in that I notice when I'm "waiting to speak." Thus, I correct my flaw and focus more on listening. It amazing what you hear when you truly listen!