Strategy Five

This chapter deals with 10 separations and strategies that deal with conflicts.  I want to highlight separate emotion from negotiation.  We are emotional beings so when we suppress our emotions, they do not disappear, they only hide in our conscious.  Then we are distracted and cannot find solutions to our problems because of our suppressed emotions.   The main goals in emotional processing and conflict resolution are to express your emotions to your opponent and know that they are heard.  Then emotional healing has begun and an agreement can be made.  The questions listed on page 183 will help identify the emotional obstacles in the conflict.