Strategy 7

"Solve problems creatively, plan strategically and negotiate collaboratively"

This strategy expands on defining the problem. Again, by thinking critically about solving the problem, we can define it and begin looking for outside of the box solutions. Just like a physics problem, we must define the problem, define the variable, the knowns and unknowns, then choose the appropriate tool or equation to solve the problem.

Adapting a positive attitude is the first step. Again, as in physics, if we think about problem solving as drudgery or punishment it will be just that. If we view it as a challenge, we will experience joy and satisfaction when we have solved the problem. If we attempt to approach the process collaboratively, bringing in our opponent as a collaborator, then we will find ourselves working for a common goal.

I think the five steps are particularly useful:
1. Admit and decide to solve the problem
2. Collaboratively define and clarify the problem
3. Jointly analyze, categorize, and prioritize the problem
4. Invent solutions that satisfy everyone's interest
5. Jointly act, evaluate results, acknowledge efforts, and celebrate successes.

With no elaboration, we can follow these step and improve our conflict resolution dramatically.

While all of this is good, I just can't help but wonder, what if the other side just doesn't agree to collaboratively help solve the problem. Perhaps it's then time to explore resistance and mediation...